Reviews

I am incredibly grateful for the staff and level of care provided at BioInfusion Center. The NP is not only incredibly skilled but also attentive and kind. She made sure I was comfortable throughout my treatment, monitoring closely and answering all of my questions with patience and care. The facility itself is clean, quiet, and calming. It doesn’t feel clinical or cold, at all.

Thanks to the team here, my infusion treatments have become something I no longer dread. I actually look forward to seeing the same friendly face each visit. I’m so grateful for the quality of care I’ve received. It’s made a big difference in my health and peach of mind.

Renee T., (Patient)

A year and a half ago, I began the infusion process, and I was skeptical. Skeptical that infusions wouldn’t work, that my nurse would just go thru the motions, of the entire process. And here I am a year and a half later to testify how things have changed. I would like to extend my heartfelt appreciation and gratitude to my nurse, Cindy. Not only did Cindy make the process seamless, she treated me with incredible care and compassion. I was involved, as a partner, in MY treatment. This is why I followed her from her previous infusion center to the new one.

If you are looking for the right infusion caregiver fit, get comfy-you found it. Recommend 100%

J. Dippre, (Patient)

I’m incredibly grateful for the exceptional care I receive from Cindy. When I first came to get my Entyvio infusion, I was so nervous and scared of the side effects. She was so positive and she made sure that I am feeling well. Thank you for making a difficult process feel so much easier. You truly make a difference Cindy!

Basma E., (Patient)

My treatment from Cindy has been amazing. She is outstanding in her care and makes it enjoyable to be there. Thank you, Cindy, for caring.

Marsha R. (Patient)

I’ve gotten the best care with Cindy. She makes me feel comfortable and this is why I followed her from her previous company, and will follow her as long as she stays in Michigan ☺

Laura, F. (Patient)

I challenge anyone to find someone like her caring for their patients or in any other capacity, because I couldn’t find someone like her at University of Michigan, Mayo Clinic Jacksonville Florida, Mayo Clinic Minnesota, The National Institute of Health in Bethesda Maryland, or any of the other countless hospitals, doctors offices or facilities we have been to. Cindy Crosby is truly one of a kind.

Alexander B., (mother of patient)

Cindy is a health care professional in every sense of the word. She is friendly, upbeat and pleasantly inquisitive. She’s extremely knowledgeable. She runs a facility that is ship-shape, and she is extremely talented I making the process of IV’s and injections as near to painless as possible. I would be very comfortable recommending her to any family or friends (or readers of this) who might need infusion/injections/other assistance. I think you’ll be just as impressed with her as I am.

Dave L., (Patient)

From the moment I arrived for my first infusion, Cindy went above and beyond to ensure I felt comfortable, informed, and genuinely cared for. She consistently demonstrated professionalism, attention to detail, and empathy-qualities that made a potentially stressful and vulnerable experience feel manageable and even reassuring. It is rare to encounter someone so skilled and simultaneously so compassionate.

Matt D., (Patient)

Cindy and her team have done an outstanding job creating a warm and inviting atmosphere at BioInfusion Center. From the comfortable chairs to the friendly conversation, Cindy transforms what could be a daunting experience (no one enjoys getting poked) into a relaxing appointment I genuinely look forward to each month. What sets Cindy apart is her unwavering commitment to patient care. She handles all the coordination with my referring physician and insurance company, allowing me to focus solely on showing up and taking care of myself. That level of support is truly rare. As a testament to the exceptional care she provides, I continued seeing Cindy for treatment even while living in another state. Simply put, she is an indispensable part of my healthcare team, and I’m deeply grateful for the care and peace of mind she brings to every visit.

Anonymous P.

Oct 06, 2025

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Cindy is the best! I had issues with my insurance and she figured it all out! This infusion center is up-to-date! It’s warm and inviting. I highly recommend using this center!

Kristin M.

Oct 04, 2025

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Phone (appointments): 248-970-2835

Fax: 248-970-2836

Address: 32813 Middlebelt Rd, Suite N, Farmington Hills, MI 48334